Monday, February 29, 2016

RE: 11019,227,000 - GDW / Change comm profile

Mike,

 

The aircard is the Verizon Home 4G LTE Router

 

http://www.verizonwireless.com/home-office-solutions/4g-lte-broadband-router-with-voice/

 

Speeds in his area:

Ping:  32ms

DL:  6MB

UL:  .4MB

 

His file size on average is about 10kb

 

 

 

 

 

Nhan Tran
Network Specialist
BIS Computer Solutions, Inc.
O: 800.929.5589 x119
C: 818.275.1184
NhanT@biscomputer.com
biscomputer.com

 

From: Mike Thompson [mailto:tmichael@us.ibm.com]
Sent: Friday, February 26, 2016 5:34 AM
To: BIS Support <BISS@biscomputer.com>
Subject: RE: 11019,227,000 - GDW / Change comm profile

 

If the opportunity presents itself, we would really be interested in some specifics of that installation.

What model Aircard?

What service?

What is download and upload speeds as determined by a utility like http://www.speedtest.net/?test-2

And finally, what size documents is this customer normally sending/receiving? ~4KB?

Thanks!

- Mike


Michael E. Thompson
Sterling Gentran Director Support
IBM Austin, Texas, USA
Email: tmichael@us.ibm.com


BIS Support ---02/25/2016 17:47:29---Aircard is working fantastic!! Very fast and stable!! Nhan Tran

From: BIS Support <BISS@biscomputer.com>
To: Mike Thompson/Austin/IBM@IBMUS, BIS Support <BISS@biscomputer.com>
Date: 02/25/2016 17:47
Subject: RE: 11019,227,000 - GDW / Change comm profile





Aircard is working fantastic!! Very fast and stable!!





Nhan Tran
Network Specialist
BIS Computer Solutions, Inc.
O:
800.929.5589 x119
C:
818.275.1184
NhanT@biscomputer.com
biscomputer.com

From: Mike Thompson [mailto:tmichael@us.ibm.com]
Sent:
Thursday, February 25, 2016 10:39 AM
To:
BIS Support <BISS@biscomputer.com>
Subject:
Re: 11019,227,000 - GDW / Change comm profile

Hello Nhan,

How is that Aircard working for you?

Would like to get a status and either close this PMR or see what else we need to do to get you working.

- Mike


Michael E. Thompson
Sterling Gentran Director Support
IBM Austin, Texas, USA
Email:
tmichael@us.ibm.com

 

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