Hello Nhan,
This is an automated message in regards to your support ticket.
This issue has been resolved and is marked CLOSED. If this issue is not resolved to your satisfaction, you may reopen it. Following is the update on the issue reported:
Resolution Steps :
#Spoke to Nhan and took connection to Computer:PHBS-DC
-->Not able to login into eClinicalWorks getting error "This device is not authorized for eClinicalWorks".
-->Opened the configuration file of eClinicalWorks.
-->Added the newinstall tag and set it to 'yes' in the configuration.xml file
-->Asked Nhan to login and check.
-->He was able to login.
-->Issue resolved.
-->Gave permission to close the case.
#Confirmation to close the case given by:Nhan
#Connection and application closed:yes
**eClinicalWorks has posted Patient Safety Advisory.Please log on to https://my.eclinicalworks.com to review it.
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